IMPROVE - Shields Era Consulting

PROCESS IMPROVEMENT CONSULTING SERVICES

Shields Era Consulting has helped companies in diverse industries improve quality, timeliness, efficiency, cost reductions and cycle-time.

Business Processes are the engines that drive results

While every business has unique processes, they all start with a common goal – to deliver high-quality, repeatable results as efficiently as possible. However, as policies change, resources turn over, technology is enhanced, and services are added, existing processes become less viable over time. Achieving and maintaining excellent performance requires an approach that supports continuous process improvement and optimization.

Our approach to process improvement has helped businesses in various industries to boost quality, speed cycle times and reduce costs. Our experts work collaboratively with clients to quickly identify the excess steps, unnecessary approvals, exceptions, and workarounds that prevent progress. Then, working together, we rapidly re-engineer core business processes so that teams can do their jobs faster, smarter and more easily. The end result? Better business performance overall.

OUR PROCESS IMPROVEMENT TECHNIQUES INCLUDES:

Process Analysis

As businesses evolve, signs of process weakness are common. Higher processing costs, more frequent quality issues, mistakes, delays, workarounds and frequent exception handling are all signs that a process is due for tune-up. A careful study of your business processes will help you close the gap between what processes are currently delivering and what they must consistently deliver.

Process Re-Design

When existing processes are no longer the best approach to meeting your objectives, they must be re-designed to keep pace with change and create opportunities for improved results. New initiatives, technologies, and resources require work to be done in new ways. Shields Era Consulting’s focus, is on making sure the right work is being done by the right people in the most effective way possible, and that you are getting the most value from your resources. Our Process Re-designing Method has helped teams in various functional areas to re-develop processes that positively impact speed, cost and quality.

Process Documentation

Processes are only as good as your ability to repeatedly execute them. Process Documentation – from Workflows to Standard Operating Procedures – is a key component of preparing your resources to deliver time and again. They provide clear ways to communicate expectations, support training and build a foundation for continuous monitoring and improvement.

TO SUMMARIZE...

By implementing integrated, efficient and flexible improvement processes, Shields Era Consulting ensures that our clients are able to adjust to rapidly changing marketplace, reduce delays and enhance customer satisfaction, encourage collaboration with partners and customers and optimize utilization of resources.

What can you do to make your business more productive?

Email us at service@shieldsera.com and let us show you.